Compliance and Process Consulting

Be better prepared to navigate risk and regulatory complexity.

Make better and more profitable decisions

The regulatory environment in the mortgage industry demands data management and compliance from lenders. While regulations are not new to the industry, the complexity and frequency of evolving regulations are forcing lenders to rethink their compliance operations. For robust compliance with changing mandates and to mitigate risks, lenders must deploy an optimal combination of right people, reengineered business processes, and next-generation technologies.

Our team of professionals brings an average of over 30 years’ industry experience from origination to servicing and default. We’re helping lenders thrive in a constantly evolving landscape. Our comprehensive service suite covers:

  • Risk and governance Study existing processes, identify gaps, and develop and implement risk management solutions and best practices across Corporate Governance, Operational Risk Reviews, Policy and Procedures, Third Party Review, Sub-Servicer Oversight, and Vendor Management.
  • Regulatory Customized mock audits to help lenders prepare for regulatory exams by identifying gaps and areas of risk and potential violations along with a summary report to help develop a robust regulatory compliance roadmap. In addition to CFPB Mock Audits, we help structure QC Design and Development, perform Fair Lending and BSA/AML Audits, complete quarterly/annual HMDA Validation, and Social Media Compliance Reviews.
  • Due Diligence Reviews A complete review of company performance and evaluation of risk factors for investors and sellers who compete in the secondary market for Mortgage Backed Securities. For sellers, a look under the hood prior to entering into negotiations with investors to understand the key indicators investors are looking for and the steps to improve process and performance to help drive price. For Investors, a thorough review of the company that identifies the potential for loss when co-issuing or purchasing Mortgage Backed Securities.

The result: improved profitability, customer service, and compliance.

Stay Ahead

Client Spotlight

A mid-sized national lender lacked a strong Compliance Management System (CMS) as well as the expertise to understand and implement new regulatory requirements.

Sourcepoint created a holistic CMS aimed at addressing near-term as well as long-term compliance concerns, developed a complete set of regulatory compliance policies, and established a reporting structure to track compliance milestones.

Our solution generated an ROI of 2X investment and delivered benefits such as:

  • Reduced findings on state audits
  • Increased customer satisfaction

Improved employee retention

Why Sourcepoint?

25+ years delivering market-leading solutions

Tap into our expertise - We work with the biggest names in the US mortgage market to deliver superior business outcomes

Global centers enabling 24/7 omnichannel experiences

Create a unified experience across channels and services - ranging from mortgage origination and routine servicing to foreclosure and default servicing

Data-driven approach & cutting-edge technology

Stay ahead with next-gen solutions underpinned by Robotic Process Automation, AI, Machine Learning, Advanced Analytics and more

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Related Pages

Business Process Outsourcing

We provide customer-centric business transformation services across the mortgage value chain, incorporating industry best practices and cutting-edge technology.

Default Servicing

Sourcepoint's default servicing solutions help you reduce cost and improve service, while staying focused on compliance.

Routine Servicing

Trusting your routine servicing to Sourcepoint helps drive down cost, streamline your operations and control costs, while ensuring compliance.