Lenders and servicers are under increasing pressure to deliver fast, customer-centric and compliant services amidst growing market uncertainty. Combining Robotic Process Automation (RPA) with Natural Language Processing (NLP), Artificial Intelligence (AI) and Machine Learning (ML) can help address these challenges and achieve wide-ranging benefits.
Our experts work closely with you to determine where to use Intelligent Automation, select and integrate the best-fit technologies, set realistic ROI, and monitor for successful benefits realization. We adopt an agile approach to Intelligent Automation that allows you to deploy increasingly mature technologies in multiple waves, helping you progressively achieve higher levels of automation and ROI.
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Advisory services: For businesses looking to deploy automation for the first time, we offer transformative Advisory Services encompassing Assessment, Process Design, Roadmap Development, and Project Definition.
Intelligent Automation services for existing clients: We use our knowledge and understanding of client operations to identify quick wins, demonstrate value through pilot projects, and assess ROI – laying the foundation for full-cycle automation.
Full-cycle Intelligent Automation services: For enterprises looking to deploy end-to-end automation, we offer full-cycle services – Discover, Design, Engineer, Test and Deploy. Our experts prioritize automation opportunities and combine industry-leading automation solutions with tools and accelerators to design and deploy custom solutions, and ensure training for seamless change management.
Automation maintenance and support services: Our process-level SLA-based model bundles market-leading third-party services and is available under hybrid, private or shared cloud options. It centralizes monitoring and scheduling, platform maintenance, platform update and verification, and security, and includes help desk services.
For a leading mortgage provider in the United States with over one million customers, and a strong presence across all 50 states, we helped automate high volume, repetitive tasks in its loan set-up, guaranteeing complete data accuracy and improving agent productivity by 250%.
Tap into our expertise - We work with the biggest names in the US mortgage market to deliver superior business outcomes
Create a unified experience across channels and services - ranging from mortgage origination and routine servicing to foreclosure and default servicing
Stay ahead with next-gen solutions underpinned by Robotic Process Automation, AI, Machine Learning, Advanced Analytics and more