An efficient lien release and assignment process is critical to driving superior customer service as well as compliance. Today’s demanding customers expect a seamless experience across the lending cycle. In addition, loan servicers must comply with the mandates of regulatory bodies such as the CFPB and keep up with varying rules across thousands of recording jurisdictions across the country. Documentation errors and missed deadlines can lead to significant cost increases and reputational risk. Over 10 million documents are rejected by County Recorders each year, resulting in over $500 million in closing cost losses for lenders.
Sourcepoint deploys best practices honed over 25 years to help servicers address the complexities of lien releases and assignment and stay compliant in all 50 states. We use a combination of business process outsourcing (BPO) services and automated workflows to help you manage staffing volatility and mitigate the risk of out-of-compliance penalties. Our lien release experts blend process expertise with technology-based tools to drive end-to-end process efficiency, ensure multi-tier QA, and enable real time reporting.
Rapid turnaround of large volumes within statutory deadlines, low document rejection rates, reduced costs, and superior customer satisfaction.
Tap into our expertise - We work with the biggest names in the US mortgage market to deliver superior business outcomes
Create a unified experience across channels and services - ranging from mortgage origination and routine servicing to foreclosure and default servicing
Stay ahead with next-gen solutions underpinned by Robotic Process Automation, AI, Machine Learning, Advanced Analytics and more