Sourcepoint named HW TECH100 Mortgage winner for the second year in a row
Sourcepoint’s CoBot and First Associate Assist technologies recognized for driving end-to-end operational efficiencies – without lenders and servicers having to revamp their existing platforms.
Sourcepoint, a leading provider of products and services to the U.S. mortgage industry, is proud to announce it has been named a 2022 HW Tech100 Mortgage winner by HousingWire magazine for its digital assistant technologies, CoBot and First Associate Assist. The award recognizes the most innovative and impactful technology companies serving the mortgage and real estate industries.
According to HousingWire magazine, most technology solutions in the industry have a narrow functional focus, limiting their potential. Sourcepoint’s technology has been recognized for giving mortgage companies the ability to revolutionize processes and improve operational efficiencies across the value chain – from origination to closing, and servicing.
In the past year alone, Sourcepoint’s CoBot technology helped originators and servicers save an average of 50% in cycle time while reducing the cost-to-close by an average of 30% and increasing staff productivity by 70%. Meanwhile, Sourcepoint’s First Associate Assist helped contact center associates increase sales by an average of 47% and reduce customer call times by an average of 20%.
“Being named a HW Tech 100 Mortgage winner for the second year in a row is a testament to Sourcepoint’s commitment to driving sustainable, high impact outcomes for both mortgage companies and consumers,” said Steven Schachter, President, Sourcepoint. “We remain laser-focused on driving innovation, improving process efficiencies, and enhancing user and borrower experience – using our people-first, tech-forward approach.”
Buying a home is one of life’s biggest financial and personal decisions, and it can also be one of the most stressful. At Sourcepoint, we simplify the home financing experience by removing its most challenging aspects so borrowers can focus on what matters most – making a house, home. For our clients, this means increased customer satisfaction and more agile operations – all delivered through the right mix of technology and human touch.
As a leading provider of expertly crafted products and services to the US mortgage industry, Sourcepoint has been helping leading mortgage companies sharpen their competitive edge for over 25 years. Our global workforce tailors right-shore business processes, delivering them through a comprehensive array of state licenses, creating value across the mortgage lifecycle. Our acquisition of The StoneHill Group further strengthened Sourcepoint’s offerings in the mortgage value chain.