Now’s the time to double down on Intelligent Automation
Even prior to the pandemic, there was a compelling case to deploy automation. Pre-dominantly paperbased, manual processes, changing customer expectations, relentless regulatory norms and growing competition, were squeezing margins and impacting profitability. Continued reliance on legacy systems and multiple databases impacts productivity, taking the focus away from customer-centric activities.
Intelligent Automation offers a platform to drive value and efficiency in the new normal, future-proofing operations and safeguarding against potential disruptions. Robotic Process Automation (RPA) combined with Artificial Intelligence (AI), Machine Learning (ML) can help synthesize not only structured data but also unstructured information, automating end-to-end processes and driving significant benefits. Major components of an Intelligent Automation solution include:
Optical Character Recognition (OCR) for accurate data extraction and reduced human intervention.
Intelligent document classification to eliminate manual data sorting.
Analytics engine and dashboards for deep operational and borrower insights.
Driving intelligent and agile operations
Focus on high value tasks:
Augment workflow management, decision making and judgment across mortgage lifecycle:
Scale capabilities, improve accuracy and accelerate turnaround:
Elevate borrower experience
The path to value in the next normal
To learn more about how Sourcepoint can help you make the most of your Intelligent Automation investments -