Sourcepoint Named a ‘Leader’ in NelsonHall NEAT Mortgage and Loan Services 2022 Report’s Overall Market Segment

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PALM BAY, Fla. – January 17, 2023 – Sourcepoint, a Firstsource company and one of the nation’s leading providers of outsourced mortgage services and solutions, has been named a “Leader” in NelsonHall’s NEAT Mortgage and Loan Services 2022 Report for the Overall Market segment.

Sourcepoint’s positioning is based on the company’s strong mortgage and loan services business, which is delivering a diverse set of engagements across a broad range of financial institutions.

The report highlights the following strengths for Sourcepoint:

  • Licensing capabilities for originations, servicing, title, and collections
  • Due diligence services for capital markets and secondary markets counterparties
  • Digital offerings for quality control and post-closing services for top tier and mid-tier lenders
  • Large client base in the U.S. including large depository institutions, independent mortgage bankers, small banks, and credit unions
  • Long-term experience with the largest UK lender across multiple lending products

“We are delighted to be named a leader in NelsonHall’s assessment of mortgage services providers,” said Sameer Ahluwalia, President and Global Head, BFS, Firstsource. “All credit goes to our incredible team for this recognition, which highlights our expertise across the mortgage origination and servicing lifecycle. The recent expansion of our mortgage services portfolio into platform-based quality control and due diligence services enables us to deliver even greater value across client enterprises. This recognition from NelsonHall reaffirms our continued commitment to provide future-ready, innovative solutions.”

“Sourcepoint has a large partner network for legal collections and relevant licenses across originations, servicing, title, and default management, which enables it to customize and optimize delivery at a local level for the most complex and expensive of mortgage processes,” said NelsonHall Banking Operations & Transformation Research Director Andy Efstathiou.

The mortgage and loan industry is adapting to new business conditions in which they need to increase agility to deal with cyclicality and launch new products in a shorter time frame. Data management has moved to the center of what is needed to address consumer needs and new customer acquisitions. As a result, mortgage organizations need to be able to scale up or down with higher accuracy and a very low cost of delivery.

Sourcepoint is perfectly poised to leverage these requirements with the company’s Digital First, Digital Now approach, its recent acquisitions, which have significantly enhanced the company’s offerings, and its plans to expand its nearshore delivery capability.

About Sourcepoint
Buying a home is one of life’s biggest financial and personal decisions, and it can also be one of the most stressful. Sourcepoint simplifies the home financing experience by removing its most challenging aspects so borrowers can focus on what matters most – making a house a home. For Sourcepoint’s clients, this means increased customer satisfaction and more agile operations – all delivered through the right mix of technology and human touch.
As a leading provider of expertly crafted products and services to the U.S. mortgage industry, Sourcepoint has been helping leading mortgage companies sharpen their competitive edge for over 25 years. The company’s global workforce tailors right-shore business processes, delivering them through a comprehensive array of state licenses and creating value across the mortgage lifecycle. The company’s recent acquisition of The StoneHill Group has further strengthened its offerings in the mortgage value chain.

About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, primary research, and is widely respected for the quality, depth and insight of its analysis.

Media contacts
Madhavi Behl
Firstsource Solutions
(+91) 9819872747

Mike Murray
Strategic Vantage Marketing & PR
(240) 498-0863

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