Ability to work with client environment (AWS, Citrix, etc.)
Support multiple image types (.PDF, .JPEG, .TIF, Word etc.)
Document classification for 542 doc types via OCR/ICR
OCR/ICR classification confidence matrix at per page and color coding for faster visual check
Significant reduction in TAT with OCR/ICR
Systematic identification of critical missing docs and reporting at loan level
Automated email capabilities on missing docs to client’s / external parties
Customized output image naming convention
Flexible image export capabilities
Back office transactions
Web chats
Email responses
Customer interactions
Transform your enterprise’s cognitive quotient. In the mortgage industry, like in many others, innovation is key to driving competitive. By making intelligent investments in your employee Learning and Development (L&D), you can build a workforce that constantly creates innovative solutions. First Learning Intelligence is an AI-driven hybrid learning platform.  It provides dynamic learning paths to create collective expertise in the mortgage space, thereby sharpening your competitive edge.
Delivering a differentiated customer experience can make the difference between thriving and surviving in the face of growing uncertainty and margin pressure,. Our proprietary speech and text analytics solution firstCustomer Intelligence (FCI) provides actionable insights across products, processes, channels, web strategy and agent performance, helping you elevate the customer experience and increase revenues.
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Sourcepoint Solutions in lieu of Sourcepoint, Inc. NMLS #266274
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