Robotics Process Automation (RPA) is more than a technology trend. Applying RPA to repetitive, rule-based processes enables cost efficient and compliant lending processes. It helps mortgage companies take a strategic approach to designing data workflows and re-engineering processes, driving significant efficiencies and transforming customer experience.
Leveraging its extensive experience in mortgage process transformation, Sourcepoint takes a hybrid approach to RPA implementation. We offer solutions for processes that can be automated as well as those that are not ready for complete automation. By combining the foundational capabilities of RPA with skilled human resources at critical decision points, we enable you to drive a customer-centric strategy.
The result – your agents can concentrate on what they do best, delighting customers.
RPA is best applied to simple but repetitive and time consuming processes within the mortgage lifecycle – including loan origination and processing, quality assurance and servicing. Our experts help you identify high volume, rule-based tasks best suited for RPA, ensuring optimal ROI.
We develop a custom roadmap for automation aligned with your organizational goals, and then deliver them through our market-leading proprietary solutions. Our scalable solutions utilize artificial intelligence and machine learning technologies to reproduce human actions and decisions with greater accuracy and faster cycle times. A centralized governance structure improves collaboration and streamlines compliance.
Our proprietary FirstSmartomation solution adopts a phased approach to RPA deployment
Our RPA Center of Excellence (CoE) drives opportunity evaluation, requirements gathering and automation benefit analysis with a focus on identifying high ROI projects.
Automated tools gather process related information to design automated systems that work in equilibrium with enterprise goals and processes.
Our experts script robots using best practices to accurately process tasks and free up human resources to concentrate on high value tasks.
We monitor and upgrade robots in a continuous automation feedback loop to ensure on-going process improvements.
Tap into our expertise - We work with the biggest names in the US mortgage market to deliver superior business outcomes
Create a unified experience across channels and services - ranging from mortgage origination and routine servicing to foreclosure and default servicing
Stay ahead with next-gen solutions underpinned by Robotic Process Automation, AI, Machine Learning, Advanced Analytics and more