End-to-End Loan Fulfillment

Access holistic mortgage solutions - across retail, wholesale, and correspondent lending - for better customer and business outcomes.

Create contextual customer experiences to grow your business

Sourcepoint offers end-to-end solutions across retail/customer direct origination as well as third party origination to help lenders successfully navigate the complex mortgage environment. Our innovative solutions are designed to deliver personalized and customer-centric experiences across the loan lifecycle, ensuring customer satisfaction and loyalty. Our experts leverage centralized data, automated workflows and digital compliance tools to boost operational efficiency, customer satisfaction, and profitability.

Choose the power of single source mortgage solutions

Today’s digitally-savvy borrowers demand quick, convenient and seamless loan processes on a channel of their choice. Sourcepoint combines end-to-end loan services with industry best practices and technology-based tools to create a holistic lending ecosystem that can effortlessly scale with business requirements and adapt to changing market conditions.

 

Retail & Consumer Direct

Processing

  • Loan Officer to Processor QA
  • Loan set-up
  • Order & follow-up on third party services
  • Welcome calls and borrower communication
  • Order & evaluate credit docs
  • Update LOS
  • Submit to underwriting

Underwriting

  • Income and appraisal component underwriting
  • AUS validation
  • Lender specific overlays
  • Condition clearing
  • Final approval/clear-to-close

Closing/funding

  • Pre-funding audit
  • Initial Closing Disclosure
  • Issue closing instructions and final Closing disclosure
  • Review preliminary funding docs
  • Request corrections from title company
  • Prepare wire or order wire from warehouse bank

Wholesale

Loan setup

  • Review for minimum submission docs
  • Loan set-up
  • Order & follow-up on third party services
  • NMLS, LDP/GSA, MERS
  • Update LOS
  • Review checklist for accuracy
  • Submit to underwriting
  • Order Payoff
  • Order HOI

Underwriting

  • AUS validation
  • Lender specific overlays
  • Broker communication
  • Condition clearing
  • Final approval/clear-to-close

Pre-Purchase Reviews

  • Review credit/closing documents for completeness/accuracy
  • Analyze income, credit, assets, appraisal, sales contract, and other documents
  • Order and review fraud, credit, compliance and other third-party information and services per guidelines
  • Identify deficiencies/suspense items
  • Review follow-up documents

Correspondent

Document Management

  • Sort and index documents
  • Review documents for completeness and accuracy
  • Complete and upload applicable worksheets
  • Manage follow-up documents guidelines

Pre-Purchase Reviews

  • Review credit/closing documents for completeness/accuracy
  • Analyze income, credit, assets, appraisal, sales contract, and other documents investor
  • Order and review fraud, credit, compliance and other third-party information and services per guidelines
  • Identify deficiencies/suspense items
  • Review follow-up documents

Trailing Documents

  • Track and follow up on trailing docs
  • Review and index received trailing docs

 

Sourcepoint’ end-to-end fulfillment services are delivered in an offshore, onshore, or a hybrid model depending on individual business requirements. Our stringent quality standards are geared to maximize clients’ lending potential.

  • 95% quality across Loan Setup, Loan Processing Support, Loan Submission and Closing processes
  • 95% quality for Underwriting processes

The result: superior compliance, customer experience, productivity and market share.

Why Sourcepoint?

25+ years delivering market-leading solutions

Tap into our expertise - We work with the biggest names in the US mortgage market to deliver superior business outcomes

Global centers enabling 24/7 omnichannel experiences

Create a unified experience across channels and services - ranging from mortgage origination and routine servicing to foreclosure and default servicing

Data-driven approach & cutting-edge technology

Stay ahead with next-gen solutions underpinned by Robotic Process Automation, AI, Machine Learning, Advanced Analytics and more

Ready to get in touch and grow your business?
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