As the industry works to find efficiencies to make up for higher origination costs, there’s a great deal of pressure from the market to invest in the borrower experience and implement a digital strategy.
The mortgage industry is staring down a multitude of challenges in 2021 and beyond – from increasing capacity constraints and talent shortages to changing borrower expectations, growing loan volumes and post-pandemic compliance.
A leading provider of business process management (BPM) solutions to the mortgage industry and national title agency, Sourcepoint combines Intelligent Automation with global sourcing to efficiently and cost-effectively orchestrate mortgage processing. The customized solutions enhance agility and scalability while maintaining a strong focus on compliance and quality. The company’s newly
The pandemic has forced the hand of many lenders and servicers when it comes to how they manage borrower experience. One of the trends we are seeing is the return to outsourcing. During 2020, several mortgage companies turned to Sourcepoint to navigate the dual onslaught of COVID related challenges and high refi volumes.
Our professional services and consulting specialist leads the discussion on the evolving private mortgage insurance (MI) industry and mitigating challenges associated with risk-based pricing engines. Billie Jo Simoneau, Professional Services and Consulting manager at Sourcepoint, joins other industry leaders to discuss a mix of topics important to mortgage lenders and
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