Title and closing operations form a critical component of the origination process, impacting not only customer service levels and satisfaction but also business objectives. Sourcepoint offers end-to-end title and closing support services, including lists of uninsured products, extensive title clearing, strong post-closing, on site legal assistance, and timely disbursement. We work with leading mortgage lenders, home equity lenders, and mortgage servicing clients in 50 states. Our national footprint ensures comprehensive vendor coverage and access to data plants, abstractors and closing agents such as notaries and attorneys.
Lenders have the flexibility to leverage our complete range of services or tap into our component-based services across the title and closing workflow – depending on their business requirements. Our industry-leading settlement and vendor management platform reduces cycle time, ensures compliance, and enhances quality. At the same time, our rigorous governance structure with a focused compliance tracking engine helps monitor service level agreements and drive quality and client satisfaction.
The result is timely and accurate mortgage title services, enabling lenders to rapidly cure title issues and expedite the loan process.
Closing & escrow
For a leading mortgage lender, Sourcepoint’s team of experts adopted a phased approach to solution implementation. To start, we performed a detailed assessment and defined critical touch points to maintain adherence to state, underwriter and business guidelines. We then broke the tasks down to ensure right fit skills and established an escalation process. In addition, we enabled physical document management. Lastly, we deployed a hybrid delivery model to enable round-the-clock processing, multiple quality control checkpoints, and customer-focused service.
Tap into our expertise - We work with the biggest names in the US mortgage market to deliver superior business outcomes
Create a unified experience across channels and services - ranging from mortgage origination and routine servicing to foreclosure and default servicing
Stay ahead with next-gen solutions underpinned by Robotic Process Automation, AI, Machine Learning, Advanced Analytics and more