CoBot

Address Validation

Using robotic process automation to validate the address on USPS website and update it in the Loan Origination System(LOS).

Bot Profile

Efficiency

Complexity

Robotic Process Automation

Technology

Outcomes

Velocity

Productivity

Cost to Close

Benefits

Reduction in errors and time taken to do manual validation between document and USPS website

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    Problem Statement

    The operations team processes deed/mortgage document information through Loan Origination System to generate the title reports. This process required manual verification of the addresses associated with the order ID. The associate is required to manually validate the given address in the document against USPS website to ensure given address is valid. This consumes a significant time leading to delayed turnarounds, error in verification of the address.

    Solution

    The team developed an automated solution which will validate the given address in the USPS website and process the order in Loan Origination System(LOS) seamlessly. Thus eliminating the possibility of error and reduce the navigating time between LOS & USPS website for verification.

    Tech Specs

    Address validation CoBot is an unattended digital employee that uses robotic process automation to validate the address on USPS website and update the correct address on the LOS or Title System.

    Expertise

    • Validate the given address in the USPS website to ensure accuracy.
    • Address check CoBot is an attended digital employee powered by WinAutomation RPA and can be easily integrated with any system/solution to address the specific validation requirements
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