CoBot
The operations team processes deed/mortgage document information through Loan Origination System to generate the title reports. This process required manual verification of the addresses associated with the order ID. The associate is required to manually validate the given address in the document against USPS website to ensure given address is valid. This consumes a significant time leading to delayed turnarounds, error in verification of the address.
The team developed an automated solution which will validate the given address in the USPS website and process the order in Loan Origination System(LOS) seamlessly. Thus eliminating the possibility of error and reduce the navigating time between LOS & USPS website for verification.
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