Flood Certificate

CoBot

Using robotic process automation to expedite flood certificate compliance check and testing

Bot Profile

Efficiency

Complexity

Robotic Process Automation

Technology

Outcomes

Velocity

Productivity

Cost to Close

Benefits

100% automation of test preparation and data matching process

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Problem Statement

The client’s Qualified Mortgage (QM) Default department performed quality control checks to ensure compliance with the rule, which required manual data aggregation from disparate databases and source systems, leading to long cycle times and a high error rate – ultimately increasing the risk of non-compliance and penalties

Solution

Sourcepoint’s team of experts collaborated closely with client stakeholders to understand their requirements, obtain necessary approvals to access internal tools, and develop the Business Requirements Document (BRD) and the Software Design Document (SDD). Next, the team used an iterative process to minimize errors in the design of the innovative solution – one that combined Robotic Process Automation (RPA) with SQL queries and Macro solutions to automate workflows, and help move the data between databases and users

Tech Specs

Flood Certificate CoBot is an unattended digital employee powered by Automation Anywhere RPA suite and can be easily integrated with any system. It has been implemented on widely used workflow platform

Expertise

Standardize tester templates to reduce variance in audit results
Trigger automated emails for the document database team to access relevant files for quality control review and audits, enabling them to take corrective action and make continuous improvements

Services

Digital Operations

Insights

Careers

About Us

Notice for NV Residents: (1) Collection Agency License Number FCA10763; Compliance Manager Certificate Numbers CM12767.

Sourcepoint Solutions in lieu of Sourcepoint, Inc. NMLS #266274

Resource Type