The challenge: Overcome inefficiencies due to manual processes As one of the US’ largest mortgage companies, Atlantic Bay Mortgage Group faced multiple challenges in its day-to-day lending operations. Predominantly manual processes led to error-prone, ad-hoc processing and segregation of loan documents. In addition, siloed legacy processes and applications resulted in
In our enforcement-focused regulatory environment, the mandate for accurate, timely and efficient mortgage post-closing has never been stronger. The business case for complying with regulations and investor guidelines includes saving on interest and fees, faster turns on credit lines, fee and penalty avoidance and loan salability. If there is a
Mortgage companies are under pressure on multiple fronts – from tackling increasing loan volumes to growing consumer expectations for rapid, personalized support. Meeting these requirements demands flexible, agile, scalable operations – one that reimagines processes from front-end customer experiences to back-end operations. While Robotic Process Automation (RPA) – automating simple,
Is there a perfect time to modernize your mortgage operation? Should you wait until volumes abate, hoping the resulting calm will give you time to plan? Do you wait for the next release of the software platform you’ve heard about? Or do you hold off until you fill that CTO
Hyperautomation, the balancing of Intelligent Automation with human judgment, has demonstrated exceptional results in mortgage lending, from predicting behavior to streamlining operations and elevating the borrower experience. In this paper, we explore practical and successful applications of hyperautomation, discuss strategies for deploying technology and expanding its use in lending, and
Suppose you had an older car that lacked modern safety amenities, like back-up camera or a collision avoidance system, or even a modern sound system that wirelessly connects with your mobile device. But you love the car; it has low mileage and it runs flawlessly. Do you trade it in
This is the final post in a three-part blog series on leveraging Intelligent Automation to drive competitive success in the next-normal. If you’ve missed part 1 or part 2, give them a quick read. Even today mortgage processes continue to be predominantly paper-heavy and labor-intensive with mortgage processors interacting with multiple disparate systems.
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